ServiceNow AI Platform: remote code execution
Critical9.5CVE-2026-6875 · Published Jul 13, 2026 · updated Jul 14, 2026
ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow platform. ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates have also been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners. We are not currently aware of exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Affected versions
| Package | Affected | Fixed in |
|---|---|---|
| ServiceNow AI Platform Product | < Australia Patch 2 | Australia Patch 2 |
| < Yokohama Patch 12 Hot Fix 1b | Yokohama Patch 12 Hot Fix 1b | |
| < Yokohama Patch 13 | Yokohama Patch 13 | |
| < Zurich Patch 7b | Zurich Patch 7b |
Details and references
- CVSS 4.0
- CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
- Severity from
- the vendor (its own CVE record or advisory)
- Weakness
- CWE-94
More ServiceNow advisories
All ServiceNow| Date | Advisory | Severity | Fixed in |
|---|---|---|---|
| Sep 24 | ServiceNow AI Platform: missing authorization | Critical9.3 | Yokohama Patch 13 Hot Fix 5a+3 more |
| Sep 24 | ServiceNow AI Platform: SQL injection | Critical9.3 | Yokohama Patch 13 Hot Fix 5a+3 more |
| Aug 27 | ServiceNow AI Platform: SQL injection | Critical10.0 | Xanadu Patch 11 Hot Fix 7a+3 more |
| Aug 27 | ServiceNow AI Platform: remote code execution | Critical10.0 | Xanadu Patch 11 Hot Fix 7a+3 more |
| Aug 27 | ServiceNow AI Platform: improper access control | Critical10.0 | Xanadu Patch 11 Hot Fix 7a+3 more |
| Aug 27 | ServiceNow AI Platform: code injection | Critical10.0 | Xanadu Patch 11 Hot Fix 7a+3 more |